Refund Policy

At Vita Prima, we strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely happy with your purchase, we're here to help.

You have 7 days to return an item from the date you received it. To be eligible for a return, your item must be:

Unused and in the same condition that you received it.

In the original packaging.

Accompanied by the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. The time it takes for the refund to process may vary depending on your card issuer's policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Several types of goods are exempt from being returned, including:

Perishable goods such as food or flowers

Personal care items that have been opened

Gift cards

Downloadable software products

Some health and personal care items

Only regular priced items may be refunded. Sale items are non-refundable.

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us at [email@vitaprima.com] and send your item to:

Vita Prima: 11500 Miramar Pkwy # 300, Miramar, FL 33025

If you have any questions on how to return your item to us, please contact us at:

Vita Prima

Email: sales@vitaprima.com