As a subscriber, you're receiving a discounted rate on monthly products. If you still have product left, you can skip the next shipment, pause, or completely cancel your subscription by logging into your account.
To avoid receiving an order, you must cancel your subscription before it renews. Because our orders ship quickly—same day or next business day—we’re unable to cancel once the order has been processed.
If your order has already shipped, you’ll need to wait for it to arrive and then start a return process. Returned items must be unopened and in original condition to be eligible for a refund. Shipping fees are non-refundable.
To view or manage your subscription, access our Customer Portal here.
