If you decide a product is not right for you for reasons unrelated to product performance, you may request a return within 7 days of delivery.
To qualify for a standard return:
-
Products must be unused, unopened, and in their original packaging.
-
Return requests must be submitted within 7 days of the delivery date.
-
Customers are responsible for return shipping costs.
-
Original shipping charges are non-refundable.
The following concerns are considered change-of-mind returns and are not eligible for the 30-Day Money-Back Guarantee:
-
Disliking the scent
-
Preferring a different texture or consistency
-
Ordering the wrong item
-
Overlooking ingredients listed on the product page
-
Purchasing by mistake
The following items are final sale and are not eligible for return or exchange:
- Travel Size Shampoo (1 oz)
- Travel Size Conditioner (1 oz)
- Beechwood Shower Comb
- Pearl Spoon
- Anti-Slip Bottle Sleeves
