At this time, we do not offer direct exchanges.
If you decide you’d like a different product, size, or scent, you’ll need to follow our applicable return policy (if eligible) and place a new order for the item you’d prefer.
If you received the wrong item or your order arrived damaged, don’t worry, that’s not considered an exchange. Please contact our Customer Care team within 3 days of delivery, and we’ll make it right by sending the correct replacement or resolving the issue as quickly as possible.
If you’re unsure whether your situation qualifies for a return or replacement, we’re always happy to help. Just contact us with your order number, and we’ll guide you through the appropriate next steps.
